FAQ


Q:  What does Transxfer stand for?

A: Its a concatonation of transfer and XFER. The meaning is the same for both.  We consider Transxfer to be the movement or exchange of information from one location or situation to another.

Q:  Why a website named Transxfer?

A: The original idea came from my need to put passwords and other useful information from my computing life into a secure (or different) location from my desk, laptop, or workplace.  The vision of someone writing down a password on a post-it and then sticking it to the side of a computer monitor has always bugged me.  Thus came “transfer” it to another computer, or to a cellphone contact list – somewhere removed from the original location.  And www.transfer.com was not available.

Q:  How is Transxfer different?

A: Transxfer exists in the “cloud”.  By cloud I mean somewhere – usually unknown to you – on the internet in a secure data center.  By putting your secure information there, you eliminate the problem of physical security, at least the security of your physical stuff.  You also don’t have to worry about the dozens of problems that crop up around remembering where you saved the password, file, or application.  And then there’s the volatility of the data itself on your computer – which can get stolen, which you upgrade or replace often, which you need to maintain, protect from  and/or repair more often than not.

Q:  How is my information secured?

A: Most security systems protect data using connectivity protections.  Private tunnels, password protected gateways, operating system and application authentication.  Transxfer secures the database where your information is stored.  And then it privately asks you determine a variety of protection options that are suited to both your lifestyle and level of protection required.

Q:  What kinds of things can be Transxfered?

A: The simplist are personal login and password lists.  When we create them for each and every social networking site, bank account, download opportunity, we usually choose the simplist, easiest password for us to remember.  This creates serious security exposure especially if the transactions are financial.  Also, if we are careless about whether or not we have our computers or pdas remember them, we also expose our privacy and identities to intrusion or even theft.  More complicated digital business information is formulas, trade secrets, proprietary information that needs to be restricted to a select number of people.  Technology systems configurations, mappings, drawings, blueprints, etc., all require extremely secure environments.

Q:  Why would I want to relinquish physical security of my protected items?

A: If someone really wants to steal something from you, they already know where it is physically located – near YOU.  If your passwords are on your computer or pda, they can easily be located or found.  With Transxfer, the physical location of your data is known only to Transxfer.  Your relationship with us is never published or revealed.  And to us, you don’t have a traditional name or identity.  And we have created some really ingenious and fun ways to make access to it a very personal thing that only you can do.

Q:  What happens if I forget how to access Transxfer?

A: We have a simple phone-based verification process that you initiate and then confirm independently.  Its like giving a close relative or trusted friend a copy of your passwords in a sealed envelope.  You call them and have them open the envelope and then they provide you the information through another means than the phone.  After getting your access reset, a new envelope is created and secured for you by the same or another relative.

Q:  How much does it cost?

A: The cost for the service depends upon the amount of information you store, the length of time you store it, and the number of times you need to retrieve or re-verify the information.  There is no charge for adding new information to your account, only for increasing the amount of database storage required.  There are three account levels, silver, gold, and platinum.  Each offers its own level of security complexity (depending upon the value of the information).

STAY TUNED as the services and site are revealed!

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